e-Store Guidlines
Go to Our Products Page
Welcome to the Casimir Effect online store, we are offering a wide range of merchandise which will expand as we source suppliers and we reach order limits. As all profits go to the production of Casimir Effect we need to be sure we cover the setup costs of the next design and colour before we can launch it.
I cannot see the Store?
Some machines don’t have Java Script enabled or have some feature to disable it. it is essential for the use of our store. As the store is hosted on a separate server it it required that Java Script is enabled. It’s an easy process to do and take no more than a few minutes, please follow these easy steps to enable Java Script. If you still cannot see the store you can go to the lite version of the store designed for low bandwidth and mobile phones.
Film Credit
Everyone who buys items from the store will have their name in the thank you section of the end credits. This is a limited time offer, once we go into post production the credits will be locked shortly after. However all products will be on offer after filming and beyond.
Payments and Security
You will need a separate login for the Store, this is for added security, once created you can manage your store account, add an address and keep track of your orders.
Our PayPal payment system accepts all major credit and debit cards, eCheque (subject to a clearing period), Direct Debit (Bank Transfer) from all over the world, and offers some of the best security on the internet. We have used PayPal for many years now for various projects and have found it to be fast efficient and easy to use.
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Casimir Productions doesn’t keep any credit card details of our customers.
Screen Printing Apparel
Because we don’t have the storage space or the money to keep a massive stock of every size and colour of our garments, all colours other than black are printed on request. We will slowly build a stock of the most popular black garments, so on many occasions orders of black variants will be dispatched within 3 days of the order being received. There is an in stock section of the store, which shows which items we have on our shelves.
This means for all none stock items we will go to the printers once every 2 weeks or 10 orders whichever comes first. We aim to dispatch all order as soon as possible however because of this some apparel can take up to 28 days to be delivered.
If you require your items urgently please feel free to contact us via the e-mail address in the contact section, we will do our best to expedite your order.
Out Sized Items
We understand that everyone is different shapes and sizes so if your size isn’t covered in the store, drop us an e-mail and let us know your requirements and we will try to source something to fit. However because such items need to be sourced from a different supplier we will need to check the quality of the item before we will be happy to offer it to you, as we don’t want to sell substandard garments. Because of this we cannot list these sizes in our store however we will endeavour to do our best to find something for you.
Postage
Please remember when in the shopping cart to set the shipping country, otherwise you will be charged at the full international rate.
Please allow 21 days for delivery from the date of posting, usually items to the UK arrive in 2-3 days and up to 7 days on all international packages. If the item doesn’t arrive we will either refund or send the order out again. You may be requested to fill out form from Royal Mail, however in most cases we can deal with everything from our side.
Returns
We offer a full refund on all items damaged in transit, misprints, or faulty manufacturing the original item may need to be returned to us and we will cover the cost of the return postage if this is needed.
